Help Centre
Keep gambling fun. Pick your limits, keep an eye on the clock and pause whenever you need to. GameSense, BetGuard and the Responsible Gambling Council offer extra support.
Which studios run the live tables?
Our live tables come from Evolution, Playtech Live, Ezugi, BetGames and OnAir Entertainment.
Do you charge fees?
No. We do not charge a fee to deposit or cash out.
Who can play and from where?
You must be 19 or older. Your local law must allow online casino play.
Is there wagering on the welcome offer, and how does it work?
Make your debut deposit at C$10 minimum and 25 free spins land on the featured slot. No wagering is attached, so spin winnings are paid as real cash. You get 24 hours to use the spins after they are credited. Don't wait.
Which documents are required, and when?
We check your identity and location, then process your first deposit. To do this, we may request a photo ID plus other documents.
What is the minimum deposit, and how do I pay?
Use Visa, Mastercard, Interac e-Transfer, Apple Pay, Online Banking / Trustly, Paysafecard or eCheck. Minimum deposit: C$10.
How fast do withdrawals arrive?
A bank wire is done within 12 hours at most. Payouts by Interac e-Transfer, Visa, Apple Pay and Online Banking / Trustly usually clear between one and four hours. Withdrawals start at C$20. The top limit is C$5 000 per Interac transaction, or C$50 000 by bank transfer.
Can I lock my account for a while or self-exclude?
Yes. A cooling-off period is open to you, lasting as little as one day or stretching to six weeks. Should you want a longer pause than that, self-exclusion is the next step, or you can ask us to close your account permanently.
How do I set limits on deposits or play time?
Head to your account settings to cap your stakes, wagers and deposits, plus activate play-time reminders. Lower any cap and it takes effect instantly. Increase one and there's a 24-hour wait before it applies.
Stay in control
- Limits on deposits, wagers and stakes
- Reminders on session length plus reality check prompts
- Cooling-off period: pick 24 hours up to 6 weeks
- Self-exclusion or full account closure
- A short self-assessment quiz
- ID and location verified before you can deposit
- Limit decreases work instantly, increases need 24 hours